new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 6360043028
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection for a strong signal. Wait for a proper signal, then click "send OTP" and wait for the designated time period. If you don't receive the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Users can only withdraw the money earned from gaming activities, and not any bonus funds collected. This means that any bonus rewards cannot be cashed out, only the earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not processing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.
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